FAQs – Natural Beauty, Simplified

Our skincare range is vegan, and most of our makeup is vegan-friendly. Three makeup products contain ethically sourced beeswax. Check the ingredients on each product page or ask us if you'd like help choosing.

No. Alit Cosmetics is cruelty-free. We do not test our finished products on animals.

Our mineral-based sun protection formulas use zinc oxide and/or titanium dioxide, depending on the product. Please check each product's ingredient list and labelled SPF directions for its specific formulation and protection claims.

Absolutely. Our Flawless Mineral Powder lets you build coverage gradually, from a light, natural finish to a more polished look. The secret is a small amount of product, the right brush and a little layering where you need it.

Of course. Skin preparation makes all the difference. Apply Super Drop Complex, BBe You Cream or your favourite moisturiser first, then buff Flawless Mineral Powder over skin that's still slightly dewy. You'll get a softer, more skin-like finish. Prefer a creamier base? BBe You Cream is another lovely option.

You don't have to guess. Start with our Find Your Shade guide, or send us a clear selfie in natural daylight. We'll help you choose a shade that looks like your skin, only more even. And if your first foundation order isn't quite right, our first-time shade exchange is there to help. See the conditions here.

Yes. Our mineral foundation refills let you keep using your existing container rather than buying a new one each time. It's a simple way to reduce packaging and keep your favourite shade on hand.

Some do, including selected mineral makeup formulas. Titanium dioxide is a mineral ingredient used for colour, opacity and, in specifically formulated and labelled sunscreen products, UV protection. You'll find the ingredients listed on each product page.

Responsible sourcing matters to us. We work with suppliers who provide assurances around ethical mica sourcing and labour practices. If you'd like to know more about a particular formula, please contact us.

Our range is formulated without intentionally added gluten-derived ingredients. However, we can't guarantee that every product is free from traces introduced through manufacturing or supply chains. If you have coeliac disease or a significant allergy, please speak with your healthcare professional and contact us for product-specific information before purchasing.

You'll often see “may contain” followed by colour pigments on makeup labels. It means those pigments may be used in some shades within the same product range, not necessarily in every shade. It's a standard way to label colour variations transparently.

We thoughtfully formulate our products, but every skin is different, and even naturally derived ingredients can cause a reaction. If your skin is sensitive, check the full ingredient list and patch test first. During pregnancy or breastfeeding, ask your healthcare professional about any ingredients you're unsure of. We're always happy to help you review a specific product.

Standard shipping is $12 and express shipping is $15. We offer free standard shipping on eligible Australian orders of $95 or more. Larger or heavier parcels may attract an additional charge. Read our full shipping information.

Yes. Eligible orders qualify for free standard shipping from $95 in Australia, $149 to New Zealand and $299 to other international destinations. Weight limits and other conditions apply, so please check our Shipping page for details.

Please allow up to 48 hours for order processing, excluding weekends and public holidays. Once dispatched, standard delivery within Australia generally takes around 2–10 business days, depending on your location and the carrier. Orders placed after Friday midday (AWST) may not begin processing until the next business day. See more delivery information.

Once your order is on its way, we'll email your tracking details. Depending on the delivery service, you can follow your parcel through Australia Post or Aramex. If you can't find your dispatch email, check your junk folder or contact us with your order number.

First, check the latest update on your tracking link. If your parcel is delayed beyond the estimated delivery window or the tracking hasn't moved for several days, send us your order number. We'll help investigate it.

Yes. Shipping to New Zealand starts at $20, and shipping to other international destinations starts at $30. New Zealand delivery generally takes around 5–15 business days after dispatch. Rates, availability and delivery estimates can vary by destination and parcel weight. View our shipping details.

We're now an online-only business, so collection from our former North Perth studio is no longer available. We still dispatch from Western Australia and are always here to help you shop with confidence online.

We offer secure online checkout with the payment methods displayed at checkout, including major cards and available buy-now-pay-later options. You'll see the methods available for your order before confirming payment.

Yes. If Afterpay is available for your order, you can select it at checkout and pay in four instalments, subject to Afterpay's approval and terms. Learn more about Afterpay.

We want you to feel confident with every purchase. Eligible full-price products may be returned under our policy, and we also offer a complimentary shade exchange on your first eligible foundation order. Timeframes and conditions apply. Read our full Returns & Exchanges policy. Your rights under Australian Consumer Law always apply.

We're here to help. If it's your first purchase of Flawless Mineral Foundation or BBe You Cream, you may qualify for our one-time shade exchange, even if you've lightly tried the product. Please contact us promptly so we can guide you through the process. Full conditions are here.

We believe thoughtful choices add up. From refill options and reduced-waste packaging to working with local suppliers where possible, we're always looking for practical ways to tread more lightly. We prefer honest progress over grand promises.

Alit Cosmetics is proudly Australian-made. We work with Australian manufacturing partners and value the care, quality and transparency that go into each formula.

Yes. Our Flawless Mineral Powder is available in a refill format, helping you reuse your original container and reduce unnecessary packaging.

We're a small Australian clean beauty brand with a very personal approach. We believe makeup should feel comfortable, look like you and fit into real life. Thoughtful ingredients, versatile products and genuine guidance are at the heart of our Skin, Soul & Results philosophy.

Absolutely. Need help with your shade, skin type or routine? Email or call us and we'll help you find what actually suits you. No complicated routine and no pressure to buy more than you need.

Our North Perth studio has closed and Alit is now online-only. Some independent stockists may carry selected products. Get in touch if you'd like to ask about stockists or need personal product advice.

Call or message us on +61 42 4948 607, or email hello@alitcosmetics.com.au. You can also use our Contact page. We're based in Western Australia and love helping customers personally.